UX

In my past as a science and technology journalist, I learned to build trust with sources by empathizing with them. Today, I use that empathy to make products more accessible and useful for everyone.

Here's some of my UX work.

Case Studies

From being able to write clearly and concisely, to experience conducting background research, to an ability to translate technical information for the general public, there's a lot both journalists and UX professionals have in common.

Here's how some of my journalism work taught me the skills I use today.

Business Insider

One thing UX and journalism have in common is an emphasis on empathy. Interviewers and UXers alike have to try to put themselves in the shoes of the people they're dealing with. In this piece, which came out during the early days of the COVID-19 pandemic, I told the story of some blue collar workers who couldn't afford to take time off.

Washington Post

Both journalism and UX are human-centered fields concerned with telling other people's stories, whether it is through creating a persona or writing a profile. In this piece, I told the story of Sage Anastasi's changing relationship with social media, knowing a lot of people might see themselves reflected through him.


Zocdoc

For both UX and journalism, creators are required to organize structure information in a way that keeps people engaged. Practitioners in both fields understand that people's attention is limited, and that holding it can require some finesse. In this story, I knew I needed personal anecdotes to keep people reading, so I found sources willing to share their stories with me.


Popular Science

User flows can get complicated, but UX pros know they have to frictionlessly and seamlessly guide people through complicated processes. By the same token, as a journalist, you have to get used to taking complex information and translating it into accessible language anyone can understand. In this story, I explained the semiconductor chip shortage by talking to subject matter experts and breaking down some highly technical information.